Sendcloud incident

Third-party issue: CAINIAO - Label announcement issues | Problema al generar etiquetas

Minor Resolved View vendor source →

Sendcloud experienced a minor incident on January 30, 2026 affecting ES, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 10:54 AM UTC
Resolved
Jan 30, 2026, 10:54 AM UTC
Duration
—
Detected by Pingoru
Jan 30, 2026, 10:54 AM UTC

Affected components

ES

Update timeline

  1. investigating Jan 30, 2026, 08:44 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels when using our Sendcloud Rates. Estamos investigando una incidencia que impide a los usuarios crear etiquetas con nuestras tarifas de Sendcloud. Affected components Cainiao (Full outage) ES (Operational)

  2. monitoring Jan 30, 2026, 09:41 AM UTC

    Status: Monitoring A fix has been implemented and we are monitoring the results. Affected components Cainiao (Degraded performance) ES (Operational)

  3. resolved Jan 30, 2026, 10:54 AM UTC

    Status: Resolved This incident has been resolved. Affected components ES (Operational) Cainiao (Operational)