Sekoia FRA2 incident

Gateway Incident

Sekoia FRA2 is currently experiencing a major incident affecting Web application and Event ingestion and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 12:39 PM UTC
Resolved
Ongoing
Duration
● 1h 1m
Detected by Pingoru
May 21, 2026, 12:39 PM UTC

Affected components

Web applicationEvent ingestionEvent storageDetectionHuntingCase managementAutomationAICTI SearchCTI Feed (API)

Update timeline

  1. investigating May 21, 2026, 12:39 PM UTC

    We are currently experiencing a service disruption in the FRA2 region. Key network communication machines are not reachable, resulting in partial loss of network connectivity with the cluster. Our team is in contact with the cloud infrastructure provider to resolve the issue. We will provide updates as the situation evolves

  2. investigating May 21, 2026, 12:46 PM UTC

    We were able to restart the servers with the help of the our provider. We will monitor the situation and fix the remaining issues.

  3. investigating May 21, 2026, 12:53 PM UTC

    We are continuing to investigate this issue.