Sekoia FRA2 incident

SSO login and connectors issues

Resolved after 59 minutes, affecting Web application and Event ingestion, on August 21, 2026.

monitoring Aug 21, 2026, 03:08 PM UTC

A fix has been implemented. SSO login is now working as expected. There might be some delay with events being ingested. Our engineering team is monitoring the situation.

Started
Aug 21, 2026, 02:50 PM UTC
Resolved
Aug 21, 2026, 03:49 PM UTC
Duration
59m
Detected by Pingoru
Aug 21, 2026, 02:50 PM UTC

Affected components

Web applicationEvent ingestion

Update timeline

  1. investigating Aug 21, 2026, 02:50 PM UTC

    We're witnessing inability to log in to the platform via SSO and some integrations intakes are experiencing connection issues. The symptoms are ConnectionError, 503 or HTTPSConnectionPool errors. Our engineering team is actively investigating the issue.

  2. identified Aug 21, 2026, 03:01 PM UTC

    The issue has been identified.

  3. monitoring Aug 21, 2026, 03:08 PM UTC

    A fix has been implemented. SSO login is now working as expected. There might be some delay with events being ingested. Our engineering team is monitoring the situation.

  4. resolved Aug 21, 2026, 03:49 PM UTC

    The incident is resolved. SSO and connectors are now working as expected.

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