Sekoia FRA2 incident

Region unaccessible

Resolved after 1 hour 50 minutes, affecting Web application and Event ingestion and 1 more, on September 20, 2026.

resolved Sep 20, 2026, 05:42 PM UTC

Our Engineering team has completed remediation operations. All applications are operational.

Started
Sep 20, 2026, 03:51 PM UTC
Resolved
Sep 20, 2026, 05:42 PM UTC
Duration
1h 50m
Detected by Pingoru
Sep 20, 2026, 03:51 PM UTC

Affected components

Web applicationEvent ingestionEvent storageDetection

Update timeline

  1. investigating Sep 20, 2026, 03:51 PM UTC

    Our Engineering team is investigating an issue impacting access to the region. All services are operating with degraded performances.

  2. identified Sep 20, 2026, 04:32 PM UTC

    The issue has been identified and corrective actions are in progress to restore access to the region.

  3. monitoring Sep 20, 2026, 04:50 PM UTC

    Our Engineering team has restored the access to the region. We are monitoring the recovery of all functionalities.

  4. resolved Sep 20, 2026, 05:42 PM UTC

    Our Engineering team has completed remediation operations. All applications are operational.

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