Sekoia FRA2 Outage History

Sekoia FRA2 is up right now

Sekoia FRA2 had 5 outages in the last 2 years totaling 63h 1m of downtime — averaging 0.2 incidents per month.

There were 5 Sekoia FRA2 outages since July 23, 2025 totaling 63h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fra2.sekoia.io

Major May 21, 2026

Gateway Incident

Detected by Pingoru
May 21, 2026, 12:39 PM UTC
Resolved
May 22, 2026, 07:32 AM UTC
Duration
18h 52m
Affected: Web applicationEvent ingestionEvent storageDetectionHuntingCase managementAutomationAICTI SearchCTI Feed (API)CTI Feed (TAXII)
Timeline · 4 updates
  1. investigating May 21, 2026, 12:39 PM UTC

    We are currently experiencing a service disruption in the FRA2 region. Key network communication machines are not reachable, resulting in partial loss of network connectivity with the cluster. Our team is in contact with the cloud infrastructure provider to resolve the issue. We will provide updates as the situation evolves

  2. investigating May 21, 2026, 12:46 PM UTC

    We were able to restart the servers with the help of the our provider. We will monitor the situation and fix the remaining issues.

  3. investigating May 21, 2026, 12:53 PM UTC

    We are continuing to investigate this issue.

  4. resolved May 22, 2026, 07:32 AM UTC

    Servers were restarted around 14:40 CEST Access to the region was possible at 14:45 and the ingestion process started again. All services resumed normal activity at 14:50 Delay on events processing and alert raising was fully consumed at 16:30, and indexation was back to real-time around 21:00 CEST, marking the end of the incident. Thank you for your patience and sorry for the inconvenience.

Read the full incident report →

Minor March 6, 2026

shared event storage cluster maintenance impacts observables and alerts

Detected by Pingoru
Mar 06, 2026, 10:55 AM UTC
Resolved
Mar 06, 2026, 03:52 PM UTC
Duration
4h 57m
Affected: Web applicationDetectionCTI Search
Timeline · 3 updates
  1. identified Mar 06, 2026, 10:55 AM UTC

    Following a maintenance operation on a shared event storage cluster node, observables are currently unavailable, impacting alert generation and sightings across all regions. This results in alerts not being raised, affecting the product's visibility on security events.

  2. monitoring Mar 06, 2026, 10:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 06, 2026, 03:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 17, 2026

Event storage delay

Detected by Pingoru
Feb 17, 2026, 11:05 AM UTC
Resolved
Feb 17, 2026, 11:42 PM UTC
Duration
12h 36m
Affected: Event storage
Timeline · 3 updates
  1. identified Feb 17, 2026, 11:05 AM UTC

    Since this morning, the region has been experiencing degradation due to a significant increase in event traffic. Efforts are ongoing to mitigate the impact. Some intermittent unavailability errors are expected. Scaling of processing components and retention adjustments have been performed to catch up with the event backlog. The situation is being actively monitored and addressed.

  2. monitoring Feb 17, 2026, 12:49 PM UTC

    We've identified the root cause and applied a fix. The platform is now available. We're handling the event backlog, and we'll be back to real-time soon. Thanks for your patience and sorry for the inconvenience

  3. resolved Feb 17, 2026, 11:42 PM UTC

    The storage cluster has fully consumed the backlog. This incident has been resolved.

Read the full incident report →

Minor August 20, 2025

FRA2 storage layer performance issues due to host upgrades

Detected by Pingoru
Aug 20, 2025, 08:46 AM UTC
Resolved
Aug 20, 2025, 04:37 PM UTC
Duration
7h 51m
Affected: Event storage
Timeline · 2 updates
  1. identified Aug 20, 2025, 08:46 AM UTC

    We are currently experiencing performance issues with the FRA2 storage layer due to an automatic infrastructure upgrade by our hosting provider. This is causing event ingestion delays. We are actively monitoring the situation and will provide updates as necessary. We appreciate your patience.

  2. resolved Aug 20, 2025, 04:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 23, 2025

Event storage cluster experiencing lag

Detected by Pingoru
Jul 23, 2025, 12:38 PM UTC
Resolved
Jul 24, 2025, 07:21 AM UTC
Duration
18h 43m
Affected: Event storage
Timeline · 4 updates
  1. identified Jul 23, 2025, 12:38 PM UTC

    We are currently experiencing lag on our FRA2 event storage cluster due to an unexpected increase in traffic. Our engineers have taken immediate action by increasing the performance of the cluster to handle this traffic. We are in the process of contacting the source of this traffic to understand the cause of this sudden surge. Please note that performance might be slower than usual during this time. We appreciate your patience and understanding while we work towards resolving this issue.

  2. identified Jul 23, 2025, 01:15 PM UTC

    Steps have been taken to mitigate the high traffic events causing this issue. The platform is now catching up slowly on the backlog of events to process. We appreciate your continued patience and understanding.

  3. investigating Jul 23, 2025, 04:14 PM UTC

    The original incident causing lag on the FRA2 event storage cluster has been successfully resolved. The backlog has been fully consumed at 17:34 CEST However, we are currently experiencing slow disk operations on the storage cluster, linked to a maintenance operation on the region, that causes lag on the cluster again since 17:44 CEST. This is unexpected as these operations are not typically impactful. We are actively investigating this issue and working towards a resolution. We apologize for any inconvenience this may cause and appreciate your understanding.

  4. resolved Jul 24, 2025, 07:21 AM UTC

    The storage cluster has fully consumed the backlog at 20:50 CEST. This incident has been resolved.

Read the full incident report →