Sekoia FRA2 incident

Event storage delay

Major Resolved View vendor source →

Sekoia FRA2 experienced a major incident on February 17, 2026 affecting Event storage, lasting 12h 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 11:05 AM UTC
Resolved
Feb 17, 2026, 11:42 PM UTC
Duration
12h 36m
Detected by Pingoru
Feb 17, 2026, 11:05 AM UTC

Affected components

Event storage

Update timeline

  1. identified Feb 17, 2026, 11:05 AM UTC

    Since this morning, the region has been experiencing degradation due to a significant increase in event traffic. Efforts are ongoing to mitigate the impact. Some intermittent unavailability errors are expected. Scaling of processing components and retention adjustments have been performed to catch up with the event backlog. The situation is being actively monitored and addressed.

  2. monitoring Feb 17, 2026, 12:49 PM UTC

    We've identified the root cause and applied a fix. The platform is now available. We're handling the event backlog, and we'll be back to real-time soon. Thanks for your patience and sorry for the inconvenience

  3. resolved Feb 17, 2026, 11:42 PM UTC

    The storage cluster has fully consumed the backlog. This incident has been resolved.