Resolved after 4 hours 48 minutes, affecting Parchment Award - Transcript Services and Parchment Award - Diploma, Certificate, Badge, CLR and 1 more, on March 30, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLRParchment Analyze/Recruit
Update timeline
- investigating Mar 30, 2026, 04:50 PM UTC
Our Engineering teams are currently working to identify and correct an issue that is causing delays in navigation for P6 and P7.
- investigating Mar 30, 2026, 05:16 PM UTC
We are continuing to investigate this issue.
- investigating Mar 30, 2026, 05:35 PM UTC
Login performance is slower than usual.
- investigating Mar 30, 2026, 05:36 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 30, 2026, 08:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 30, 2026, 09:39 PM UTC
This incident has been resolved.
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