Scribbles is currently experiencing a notice incident affecting Parchment Award - Transcript Services and Parchment Award - Diploma, Certificate, Badge, CLR, which began 3d ago. The vendor's full update timeline is below.
Affected components
Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLR
Update timeline
- investigating Aug 17, 2026, 04:59 PM UTC
Weather in Manila kept about a third of our support team out today, so we're shortening live support hours to 10 am–4 pm, ET, starting today through the end of the week. That applies to phones and to live chat: within those hours chat transfers to a human agent, and outside them it doesn't.