Is Scribbles down?
Last checked 5m agoActive incident: Notice: Learner Chat Currently Unavailable
Scribbles is reporting degraded performance right now (last checked 5m ago). Services are up but slower or partially failing.
Real-time Scribbles status, recent outages, and incident history — pulled directly from Scribbles's official status page at https://status.scribsoft.com every 5 minutes. Pingoru tracks 13 Scribbles services and has captured 17 incidents in the last 90 days (96.84% uptime). Get email, Slack, Discord, or webhook alerts the moment Scribbles reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLR
Timeline · 1 update
- investigating · May 05, 2026, 05:21 PM UTC
Notice: Learner Chat Currently Unavailable To ensure we can provide the best possible support during our current system updates, we have temporarily disabled our live chat feature. We are currently experiencing a high volume of inquiries regarding update enrollment failures and are working hard to resolve the issue. In the meantime, please reach out to us via a Support Ticket, and our team will get back to you as soon as possible. We appreciate your patience and look forward to bringing live chat back online soon.
Latest: Notice: Learner Chat Currently Unavailable To ensure we can provide the best possible support during our current system updates, we have temporarily disabled our live chat feature.…
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Recent outages & incidents
Past 90 days- Parchment Award - Transcript Services
Timeline · 4 updates
- investigating · Jun 05, 2026, 06:50 PM UTC
We're currently investigating several issues affecting GED order processing: Orders with attached documents are not updating to an Available status. Orders for free documents that historically did not have a Document ID (DID) are now generating DIDs unexpectedly. Orders are entering a Pending status instead of progressing to Processing. We're actively working to identify the root cause and will provide updates as more information becomes available. We apologize for the disruption and appreciate your patience.
- identified · Jun 05, 2026, 07:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jun 05, 2026, 09:19 PM UTC
Order statuses were not updating properly. This issue has been resolved. We're continuing to work through any orders affected during the outage window.
- resolved · Jun 05, 2026, 11:03 PM UTC
This incident has been resolved. All impacted orders have been successfully sent.
Latest: This incident has been resolved. All impacted orders have been successfully sent.
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- Parchment Award - Transcript Services
Timeline · 4 updates
- investigating · Jun 04, 2026, 04:18 PM UTC
We're currently investigating reports of recipients receiving a 404 error when attempting to download third-party PDFs issued from GED jurisdictions. We'll provide an update as soon as we have more information.
- identified · Jun 04, 2026, 04:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jun 04, 2026, 05:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jun 04, 2026, 05:30 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLR
Timeline · 13 updates
- investigating · May 18, 2026, 05:46 PM UTC
We're investigating reports of users unable to access the website. We'll share an update as soon as we have more information.
- investigating · May 26, 2026, 08:08 PM UTC
Our investigation is ongoing. We'll share further updates as more information becomes available.
- investigating · May 26, 2026, 08:10 PM UTC
We are continuing to investigate this issue.
- investigating · May 26, 2026, 09:10 PM UTC
We are continuing to investigate this issue.
- identified · May 26, 2026, 09:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · May 26, 2026, 09:58 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · May 27, 2026, 02:01 PM UTC
Our team is closely monitoring our system for any further issues.
- investigating · May 27, 2026, 04:00 PM UTC
We're investigating new reports of learners having trouble accessing their Parchment Learner accounts and website delays. We'll share an update as soon as we have more information.
- investigating · May 27, 2026, 05:18 PM UTC
We are continuing to investigate this issue.
- investigating · May 27, 2026, 06:24 PM UTC
We are continuing to investigate this issue.
- investigating · May 27, 2026, 07:42 PM UTC
We are continuing to investigate this issue.
- monitoring · May 27, 2026, 08:20 PM UTC
After scaling infrastructure in our registration suite, and applying fixes in our user directory & our registration suite, we have mitigated the issue. The core issue appears to have been a bug in our user sync that was attempting to sync many times for a single user, which was effectively hammering our login infrastructure and causing the degraded service. We fixed the bug and now only sync once per user.
- resolved · May 27, 2026, 09:43 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLRParchment Analyze/RecruitCourse and Credit Solutions (Quottly) - Web Application
Timeline · 14 updates
- investigating · May 19, 2026, 04:36 PM UTC
We're investigating timeout issues affecting Parchment and Quottly Administrator accounts. We'll share an update as soon as we have more information.
- investigating · May 26, 2026, 05:40 PM UTC
We are continuing to investigate this issue.
- investigating · May 26, 2026, 05:42 PM UTC
We are continuing to investigate this issue.
- investigating · May 26, 2026, 08:08 PM UTC
Our investigation is ongoing. We'll share further updates as more information becomes available.
- investigating · May 26, 2026, 09:21 PM UTC
We are continuing to investigate this issue.
- identified · May 26, 2026, 09:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · May 26, 2026, 09:58 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · May 27, 2026, 02:00 PM UTC
Our team is closely monitoring our system for any further issues.
- investigating · May 27, 2026, 03:58 PM UTC
We're investigating new reports of users having trouble accessing their Parchment Administrator accounts. We'll share an update as soon as we have more information.
- investigating · May 27, 2026, 05:18 PM UTC
We are continuing to investigate this issue.
- investigating · May 27, 2026, 06:24 PM UTC
We are continuing to investigate this issue.
- investigating · May 27, 2026, 07:42 PM UTC
We are continuing to investigate this issue.
- monitoring · May 27, 2026, 08:20 PM UTC
After scaling infrastructure in our registration suite, and applying fixes in our user directory & our registration suite, we have mitigated the issue. The core issue appears to have been a bug in our user sync that was attempting to sync many times for a single user, which was effectively hammering our login infrastructure and causing the degraded service. We fixed the bug and now only sync once per user.
- resolved · May 27, 2026, 09:43 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Parchment Award - Transcript Services
Timeline · 3 updates
- identified · May 05, 2026, 04:41 PM UTC
We have identified an issue that causes the page to spin when you click the order tab in your account. This is an intermittent issue and you can attempt to place the order again.
- monitoring · May 05, 2026, 06:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · May 06, 2026, 10:16 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Scribbles outage history
8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Scribbles outage history →Or sign up free to get alerts when Scribbles breaks · 10 free monitors · No credit card
- GED - Order Processing Issues ResolvedStarted Jun 05, 2026, 06:50 PM UTC · Resolved Jun 05, 2026, 11:03 PM UTC · 4h 12m
- Started Jun 04, 2026, 04:18 PM UTC · Resolved Jun 04, 2026, 05:30 PM UTC · 1h 12m
- Started May 26, 2026, 08:08 PM UTC · Resolved May 27, 2026, 09:43 PM UTC · 1d 1h
- Started May 26, 2026, 04:36 PM UTC · Resolved May 27, 2026, 09:43 PM UTC · 1d 5h
- Started May 05, 2026, 05:21 PM UTC · ● 39d 1h
- Started May 05, 2026, 04:41 PM UTC · Resolved May 06, 2026, 10:16 PM UTC · 1d 5h
- Started May 05, 2026, 03:43 PM UTC · Resolved May 06, 2026, 03:04 PM UTC · 23h 20m
- Started May 01, 2026, 04:09 PM UTC · Resolved May 01, 2026, 06:35 PM UTC · 2h 26m