Scribbles incident

MFA code emails not being sent

Minor Ongoing View vendor source →

Scribbles is currently experiencing a minor incident affecting Parchment Award - Transcript Services and Parchment Award - Diploma, Certificate, Badge, CLR and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
Sep 04, 2026, 12:39 PM UTC
Resolved
Ongoing
Duration
● 1h 7m
Detected by Pingoru
Sep 04, 2026, 12:39 PM UTC

Affected components

Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLRParchment Analyze/Recruit

Update timeline

  1. investigating Sep 04, 2026, 12:39 PM UTC

    We're currently looking into an issue with multifactor verification emails from our email service provider not being sent to users logging in.

  2. identified Sep 04, 2026, 01:36 PM UTC

    The issue has been identified and a fix is being implemented from the service provider. We will provide another update as soon as it becomes available.