Schoolyear incident

Temporary degraded production availability

Resolved after 16 minutes, affecting Safe Exam Workspace, on October 21, 2026.

resolved Oct 21, 2026, 10:41 AM UTC

The issue has been resolved, and all traffic has returned to normal. We confirmed this with the impacted users. We are now investigating the root cause and will publish a post-mortem once our investigation is complete.

Started
Oct 21, 2026, 10:25 AM UTC
Resolved
Oct 21, 2026, 10:41 AM UTC
Duration
16m
Detected by Pingoru
Oct 21, 2026, 10:25 AM UTC

Affected components

Safe Exam Workspace

Update timeline

  1. investigating Oct 21, 2026, 10:25 AM UTC

    We are currently investigating a potential outage on the production server.

  2. investigating Oct 21, 2026, 10:26 AM UTC

    We are still investigating the outage of the production server. We will inform you as soon as we have another update.

  3. monitoring Oct 21, 2026, 10:37 AM UTC

    The issue seems to be resolved now. We are actively monitoring the status.

  4. resolved Oct 21, 2026, 10:41 AM UTC

    The issue has been resolved, and all traffic has returned to normal. We confirmed this with the impacted users. We are now investigating the root cause and will publish a post-mortem once our investigation is complete.

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