Schoolyear experienced a major incident on October 20, 2026 affecting Safe Exam Workspace, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Safe Exam Workspace
Update timeline
- investigating Oct 20, 2026, 05:00 PM UTC
We are currently investigating a potential outage on the production server.
- monitoring Oct 20, 2026, 05:02 PM UTC
The issue seems to be resolved now. We are actively monitoring the status.
- resolved Oct 20, 2026, 05:10 PM UTC
The issue has been resolved, and all traffic has returned to normal. We confirmed this with the impacted users. We are now investigating the root cause and will publish a post-mortem once our investigation is complete.