Schoolyear incident
Elevated number of deployment failures in Azure
Schoolyear experienced a minor incident on October 6, 2026 affecting Microsoft Azure, lasting 8h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 06, 2026, 07:11 AM UTC
We are observing an elevated number of Internal Service Errors during deployments in Azure, causing them to fail. This impacts Schoolyear AVD-enabled exams. This problem is caused by an issue in Azure and lies outside of the scope of the Schoolyear service. However, we do notify customers when we observe such problems. For further assistance, please reach out to Microsoft directly. If your Exam Orchestration Job fails with an "Internal Server Error" we suggest restarting the deployment manually by clicking "Retry" in job's dashboard and waiting a minute before refreshing the page. Contrary to previous incidents, we have noticed that a single-manual retry resolves the issue in some cases. We will keep monitoring the situation and share any update we have.
- investigating Oct 06, 2026, 08:32 AM UTC
Unfortunately, we still see the Internal Service Errors during deployments in Azure at multiple customers. We advise to keep retrying the deployment job and contact Microsoft Support for investigation on why they are returning an Internal Service Error.
- monitoring Oct 06, 2026, 12:43 PM UTC
We have seen some successfull initial deployments again, making it look like the Internal Server Errors are not present anymore.
- resolved Oct 06, 2026, 03:33 PM UTC
We are no longer seeing Internal Server Errors being returned from Azure and deployments are succeeding again.