Schoolyear experienced a minor incident on May 22, 2026 affecting Safe Exam Workspace, lasting 5d. The incident has been resolved; the full update timeline is below.
Affected components
Safe Exam Workspace
Update timeline
- monitoring May 22, 2026, 11:43 AM UTC
We received multiple reports from customers about intermittent issues with Schoolyear. After a brief investigation, we were able to restore full availability. At the moment, we expect no further issues, but if you do, please report them to us. We will continue the investigation on this incident and will report updates through this channel.
- resolved May 22, 2026, 11:49 AM UTC
We have confirmed the service is fully restored. We will follow up once a post mortem is available.
- resolved May 27, 2026, 12:00 PM UTC
A detailed Post Mortem is now availble at: https://help.schoolyear.com/hc/en-gb/articles/36389250874397-Incident-Postmortem-on-22-05-2026