Resolved after 32 minutes, affecting ClaimsCORE & HUB (Communication (ClaimsCORE & HUB)), on November 12, 2026.
A fix has been introduced and we are monitoring the situation.
Affected components
ClaimsCORE & HUB (Communication (ClaimsCORE & HUB))
Update timeline
- investigating Nov 12, 2026, 06:48 AM UTC
Some of our users are experiencing issues working in ClaimsCORE & HUB e-mail system. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
- monitoring Nov 12, 2026, 07:20 AM UTC
A fix has been introduced and we are monitoring the situation.
- resolved Nov 12, 2026, 08:52 AM UTC
This incident has been resolved.
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