Samsung Knox incident

Inability to launch apps within the Knox Manage Kiosk

Resolved after 1 hour 40 minutes, affecting Knox Manage and Knox Manage (Knox Manage admin portal - Americas) and 1 more, on June 19, 2026.

identified Jun 19, 2026, 07:28 AM UTC

Knox Manage users may experience problems with launching apps within the Kiosk. Our Development Team identified the issue and is preparing a fix - it will be resolved through KM Agent update, which will be distributed on June 22nd. Once the Agent is updated, the Agent version will be displayed as 26.06(14.A).

Started: Jun 19, 2026, 07:28 AM UTC
Resolved: Jun 19, 2026, 09:09 AM UTC
Duration: 1h 40m
Detected by Pingoru: Jun 19, 2026, 07:28 AM UTC

Affected components

Knox ManageKnox Manage (Knox Manage admin portal - Americas)Knox Manage (Knox Manage admin portal - Europe, Middle East, Africa)Knox Manage (Knox Manage admin portal - Asia Pacific)

Update timeline

identified Jun 19, 2026, 07:28 AM UTC

Knox Manage users may experience problems with launching apps within the Kiosk. Our Development Team identified the issue and is preparing a fix - it will be resolved through KM Agent update, which will be distributed on June 22nd. Once the Agent is updated, the Agent version will be displayed as 26.06(14.A).

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