Samsung Knox incident
Knox Mobile Enrollment profiles not loading on Knox Admin Portal
Resolved after 1 hour 57 minutes, affecting Knox Mobile Enrollment and Knox Mobile Enrollment (Knox Mobile Enrollment admin portal - Americas) and 1 more, on September 1, 2026.
[US] /[EU] Knox Mobile Enrollment customers may be experiencing issues loading their enrollment profiles on the Knox Admin Portal or a "Oops, something went wrong" error when creating new profiles. Our Engineering Team is aware of the issue currently investigating the issue.
Affected components
Update timeline
- investigating Sep 01, 2026, 11:25 PM UTC
[US] /[EU] Knox Mobile Enrollment customers may be experiencing issues loading their enrollment profiles on the Knox Admin Portal or a "Oops, something went wrong" error when creating new profiles. Our Engineering Team is aware of the issue currently investigating the issue.
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