Samsung Knox incident

Knox Mobile Enrollment profiles not loading on Knox Admin Portal

Resolved after 1 hour 57 minutes, affecting Knox Mobile Enrollment and Knox Mobile Enrollment (Knox Mobile Enrollment admin portal - Americas) and 1 more, on September 1, 2026.

investigating Sep 01, 2026, 11:25 PM UTC

[US] /[EU] Knox Mobile Enrollment customers may be experiencing issues loading their enrollment profiles on the Knox Admin Portal or a "Oops, something went wrong" error when creating new profiles. Our Engineering Team is aware of the issue currently investigating the issue.

Started
Sep 01, 2026, 11:25 PM UTC
Resolved
Sep 02, 2026, 01:23 AM UTC
Duration
1h 57m
Detected by Pingoru
Sep 01, 2026, 11:25 PM UTC

Affected components

Knox Mobile EnrollmentKnox Mobile Enrollment (Knox Mobile Enrollment admin portal - Americas)Knox Mobile Enrollment (Knox Mobile Enrollment admin portal - Europe, Asia Pacific, Middle East, Africa)

Update timeline

  1. investigating Sep 01, 2026, 11:25 PM UTC

    [US] /[EU] Knox Mobile Enrollment customers may be experiencing issues loading their enrollment profiles on the Knox Admin Portal or a "Oops, something went wrong" error when creating new profiles. Our Engineering Team is aware of the issue currently investigating the issue.

Your product runs on more than Samsung Knox

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →