Samsung Knox incident

Samsung Knox registration failure

Resolved after 3 hours 29 minutes, affecting Samsung Knox websites and Samsung Knox websites (Samsung Knox websites — samsungknox.com), on October 22, 2026.

investigating Oct 22, 2026, 10:15 PM UTC

We are currently experiencing an issue affecting new account registration on samsungknox.com. During the final step of the sign-up process, users may encounter an "Internal Server Error." Our engineering team has identified the issue and is working on a resolution. We will provide an update as soon as the fix is available. We apologize for the inconvenience.

Started
Oct 22, 2026, 10:15 PM UTC
Resolved
Oct 23, 2026, 01:44 AM UTC
Duration
3h 29m
Detected by Pingoru
Oct 22, 2026, 10:15 PM UTC

Affected components

Samsung Knox websitesSamsung Knox websites (Samsung Knox websites — samsungknox.com)

Update timeline

  1. investigating Oct 22, 2026, 10:15 PM UTC

    We are currently experiencing an issue affecting new account registration on samsungknox.com. During the final step of the sign-up process, users may encounter an "Internal Server Error." Our engineering team has identified the issue and is working on a resolution. We will provide an update as soon as the fix is available. We apologize for the inconvenience.

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