Samsung Knox incident
[EU only] Server timeout when uploading devices to Knox Guard
Resolved after 1 hour 21 minutes, affecting Knox Guard and Knox Guard (Knox Guard admin portal - Europe, Asia Pacific, Middle East, Africa), on August 6, 2026.
[EU] Knox Guard customers may be experiencing timeouts when trying to upload devices via API or console. This issue appears to be only impacting KG customers in the EU region. Our Engineering Team is currently investigating the issue.
Affected components
Update timeline
- investigating Aug 06, 2026, 10:35 PM UTC
[EU] Knox Guard customers may be experiencing timeouts when trying to upload devices via API or console. This issue appears to be only impacting KG customers in the EU region. Our Engineering Team is currently investigating the issue.
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