Resolved after 5 hours 2 minutes, affecting Knox Admin Portal and Knox Admin Portal (Knox Admin Portal — signin.samsungknox.com), on June 15, 2026.
Knox users may experience problems accessing and using the Knox Admin Portal when using their Samsung Account for Business Account IDs. Admins may see an "Internal Server Error" message when accessing with their credentials. Customers who didn't migrate to the Samsung Account for Business are not affected by this disruption. Our engineering teams are currently investigating the issue.
Affected components
Update timeline
- investigating Jun 15, 2026, 06:10 PM UTC
Knox users may experience problems accessing and using the Knox Admin Portal when using their Samsung Account for Business Account IDs. Admins may see an "Internal Server Error" message when accessing with their credentials. Customers who didn't migrate to the Samsung Account for Business are not affected by this disruption. Our engineering teams are currently investigating the issue.
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