Salesloft incident

Groove Dialer: Calls failing for some customers

Major

Ongoing since 01:33 PM UTC.

investigating Oct 27, 2026, 02:19 PM UTC

Our engineers are actively investigating call issues with Dialer. Next update shall be provided in 30min

Started
Oct 27, 2026, 01:33 PM UTC
Resolved
Ongoing
Duration
● 1h 34m
Detected by Pingoru
Oct 27, 2026, 01:33 PM UTC

Update timeline

  1. investigating Oct 27, 2026, 01:33 PM UTC

    Some Groove customers are seeing errors when placing calls from the dialer. The full impact is not yet known. Our engineering team is actively investigating.

  2. investigating Oct 27, 2026, 02:19 PM UTC

    Our engineers are actively investigating call issues with Dialer. Next update shall be provided in 30min

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