Salesloft experienced a major incident on October 17, 2025 affecting Salesloft Web Application, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 17, 2025, 02:32 PM UTC
We are investigating a service disruption to the Salesloft platform for a certain subset of customers. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.
- identified Oct 17, 2025, 04:33 PM UTC
Engineering has identified the root cause for the service disruption and is working on a resolution. Please continue to monitor the status page for additional updates.
- resolved Oct 17, 2025, 05:04 PM UTC
The service disruption to Salesloft for a certain subset of customers has been resolved. The platform is now loading properly and all in-app functionality is restored for all customers. We appreciate your patience while our team worked to resolve the issue.