Resolved after 22 hours 28 minutes, affecting Drift Chat, on October 20, 2025.
This incident is now considered resolved. Thank you for your patience and understanding throughout.
Affected components
Update timeline
- monitoring Oct 20, 2025, 01:46 PM UTC
Earlier this morning, Drift was impacted by the global Amazon Web Services outage. This resulted in the inability to log in and/or navigate the Drift platform, including successfully sending and receiving messages. Systems have since improved, but users may still experience platform performance issues as AWS continues to recover. We will provide an update once systems have fully recovered.
- resolved Oct 21, 2025, 12:15 PM UTC
This incident is now considered resolved. Thank you for your patience and understanding throughout.
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Amazon Web Services