SailPoint incident

Aggregation and Entitlements are currently experiencing a service disruption.

Minor Resolved View vendor source →

SailPoint experienced a minor incident on October 3, 2025 affecting Sydney ap-southeast-2, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 06:28 PM UTC
Resolved
Oct 03, 2025, 09:37 PM UTC
Duration
3h 9m
Detected by Pingoru
Oct 03, 2025, 06:28 PM UTC

Affected components

Sydney ap-southeast-2

Update timeline

  1. investigating Oct 03, 2025, 06:28 PM UTC

    SailPoint is investigating an issue with Aggregation and Entitlements that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

  2. investigating Oct 03, 2025, 07:16 PM UTC

    We continue to investigate this issue and will provide an update as soon as it is available.

  3. investigating Oct 03, 2025, 09:02 PM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 03, 2025, 09:37 PM UTC

    This issue has been resolved.