SailPoint incident

Identity Security Cloud is currently experiencing a service disruption

Minor Resolved View vendor source →

SailPoint experienced a minor incident on September 8, 2026 affecting London eu-west-2, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 12:08 PM UTC
Resolved
Sep 08, 2026, 12:52 PM UTC
Duration
43m
Detected by Pingoru
Sep 08, 2026, 12:08 PM UTC

Affected components

London eu-west-2

Update timeline

  1. investigating Sep 08, 2026, 12:08 PM UTC

    SailPoint is investigating an issue with Identity Security Cloud (ISC) in the EU-West-2 region. Impacted customers may experience failures loading Certification pages and APIs, as well as delayed availability for certain application instances. We are working to address the service disruption and will provide an update upon resolution.

  2. resolved Sep 08, 2026, 12:52 PM UTC

    The SailPoint team has mitigated the service disruption with ISC