SailPoint incident

Identity Security Cloud is currently experiencing a service disruption

Minor Resolved View vendor source →

SailPoint experienced a minor incident on February 25, 2026 affecting N. Virginia us-east-1 and Frankfurt eu-central-1, lasting 8h 8m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 03:35 AM UTC
Resolved
Feb 25, 2026, 11:43 AM UTC
Duration
8h 8m
Detected by Pingoru
Feb 25, 2026, 03:35 AM UTC

Affected components

N. Virginia us-east-1Frankfurt eu-central-1

Update timeline

  1. investigating Feb 25, 2026, 03:35 AM UTC

    Identity Security Cloud is currently experiencing a service disruption in staging environment.

  2. investigating Feb 25, 2026, 10:40 AM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 25, 2026, 11:43 AM UTC

    The SailPoint team has mitigated the service disruption with Identity Security Cloud staging environment.