SailPoint incident
Entitlement is currently experiencing a service disruption.
Affected components
Oregon us-west-2Frankfurt eu-central-1London eu-west-2Sydney ap-southeast-2Canada ca-central-1Tokyo ap-northeast-1Singapore ap-southeast-1Mumbai ap-south-1São Paulo sa-east-1
Update timeline
- investigating Mar 20, 2026, 07:13 AM UTC
SailPoint is investigating an issue with Entitlement that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution. When there are parent/child relation in entitlements, they are showing an error when being selected.
- resolved Mar 20, 2026, 07:34 AM UTC
This incident has been resolved.
Looking to track SailPoint downtime and outages?
Pingoru polls SailPoint's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when SailPoint reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track SailPoint alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring SailPoint for free
5 free monitors · No credit card required