SailPoint incident

Issues with Underlying Virtual Appliances in Multiple Regions

Major Resolved View vendor source →
Started
Mar 26, 2026, 02:30 PM UTC
Resolved
Mar 26, 2026, 03:38 PM UTC
Duration
1h 7m
Detected by Pingoru
Mar 26, 2026, 02:30 PM UTC

Update timeline

  1. investigating Mar 26, 2026, 02:30 PM UTC

    Our team is addressing an issue with our underlying virtual appliance infrastructure affecting multiple regions. Customers may be experiencing slow services or connection errors

  2. investigating Mar 26, 2026, 02:31 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 26, 2026, 03:17 PM UTC

    The issue has been identified and is being corrected.

  4. resolved Mar 26, 2026, 03:38 PM UTC

    This incident has been resolved. Customers that are still experiencing issues with their VA are encouraged to open a support case.

Looking to track SailPoint downtime and outages?

Pingoru polls SailPoint's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when SailPoint reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track SailPoint alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring SailPoint for free

5 free monitors · No credit card required