SailPoint incident

Access Intelligence Center is Currently unavailable.

Major Resolved View vendor source →

SailPoint experienced a major incident on March 31, 2026 affecting N. Virginia us-east-1 and Frankfurt eu-central-1 and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 01:47 PM UTC
Resolved
Mar 31, 2026, 02:45 PM UTC
Duration
58m
Detected by Pingoru
Mar 31, 2026, 01:47 PM UTC

Affected components

N. Virginia us-east-1Frankfurt eu-central-1London eu-west-2Sydney ap-southeast-2Canada ca-central-1Tokyo ap-northeast-1FedRAMP us-gov-west-1

Update timeline

  1. investigating Mar 31, 2026, 01:47 PM UTC

    We are aware of an issue impacting Access Intelligence Center.

  2. investigating Mar 31, 2026, 01:53 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 31, 2026, 02:22 PM UTC

    The issue has identified and fix is being implemented.

  4. monitoring Mar 31, 2026, 02:43 PM UTC

    A fix has been implemented and results are being monitored.

  5. resolved Mar 31, 2026, 02:45 PM UTC

    This incident has been resolved.