Sage incident

Brightpearl - Operational

Notice Resolved View vendor source →

Sage experienced a notice incident on July 7, 2026 affecting Brightpearl and Brightpearl, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 03:47 PM UTC
Resolved
Jul 07, 2026, 03:47 PM UTC
Duration
—
Detected by Pingoru
Jul 07, 2026, 03:47 PM UTC

Affected components

BrightpearlBrightpearl

Update timeline

  1. resolved Jul 07, 2026, 03:47 PM UTC

    The issue is resolved and the service is available and performing as expected. We identified an issue where icons were missing throughout the entire UI. This was only impacting a small subset of US customers using the Chrome browser. All other product functionality were working as expected.