Sage experienced a minor incident on April 17, 2026 affecting E-Invoicing, lasting 3d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 17, 2026, 11:57 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Apr 17, 2026, 12:22 PM UTC
We have identified an intermittent issue where customers in France are presented with errors when sending invoices. Customers are experiencing validation errors when sending invoices. We are currently investigating.
- investigating Apr 17, 2026, 03:59 PM UTC
We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.
- monitoring Apr 20, 2026, 09:13 AM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Apr 20, 2026, 04:00 PM UTC
The issue is resolved and the service continues to perform as expected.