Sage experienced a major incident on September 28, 2026 affecting Sage Intacct, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Sage Intacct
Update timeline
- resolved Sep 28, 2026, 10:29 PM UTC
Earlier today we identified an issue preventing USA customers from accessing Doyen AI. The issue is resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.