Sage experienced a minor incident on September 29, 2026 affecting Sage 50, lasting 22h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Sage 50
Update timeline
- investigating Sep 29, 2026, 11:39 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- monitoring Sep 29, 2026, 12:05 PM UTC
We have identified an issue preventing customers from the UK and Ireland from logging to Sage 50 Accounts (UKI). The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Sep 30, 2026, 10:06 AM UTC
The issue is resolved and the service continues to perform as expected.