Sage incident

Sage Active - Partial Outage

Minor Resolved View vendor source →
Started
Mar 16, 2026, 10:36 AM UTC
Resolved
Mar 17, 2026, 08:55 AM UTC
Duration
22h 19m
Detected by Pingoru
Mar 16, 2026, 10:36 AM UTC

Affected components

Sage Active

Update timeline

  1. investigating Mar 16, 2026, 10:36 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Mar 16, 2026, 10:44 AM UTC

    We identified that customers in France, Spain, the UK, Germany and Romania are unable to access the Sage Active iOS mobile application. Only the iOS application is affected and Sage Active is performing as expected. We have identified the cause of the issue and are working on fix.

  3. resolved Mar 17, 2026, 08:55 AM UTC

    The issue is resolved and the service is available and performing as expected.

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