Sage incident

GoProposal - Degraded Performance

Minor Resolved View vendor source →

Sage experienced a minor incident on September 21, 2026 affecting GoProposal and GoProposal and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 04:43 PM UTC
Resolved
Sep 21, 2026, 05:11 PM UTC
Duration
27m
Detected by Pingoru
Sep 21, 2026, 04:43 PM UTC

Affected components

GoProposalGoProposalGoProposalGoProposal

Update timeline

  1. investigating Sep 21, 2026, 04:43 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Sep 21, 2026, 05:00 PM UTC

    We have identified an issue affecting Global customers using GoProposal within SFA. Customers may receive an error, be unable to view the GoProposal screen, or be unable to open GoProposal from within SFA. We are currently investigating.

  3. resolved Sep 21, 2026, 05:11 PM UTC

    The issue is resolved and the service is available and performing as expected.