Sage experienced a minor incident on September 23, 2026 affecting Sage DPW Cloud, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Sage DPW Cloud
Update timeline
- investigating Sep 23, 2026, 07:43 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Sep 23, 2026, 08:03 AM UTC
We have identified an issue preventing a subset of customers from logging in to Sage DPW Cloud. We have identified the cause of the issue and we are working on a fix.
- monitoring Sep 23, 2026, 08:43 AM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Sep 23, 2026, 11:00 AM UTC
The issue is resolved and the service continues to perform as expected.