Sage incident

AutoEntry - Core

Minor Resolved View vendor source →
Started
Apr 15, 2026, 12:54 PM UTC
Resolved
Apr 16, 2026, 08:18 AM UTC
Duration
19h 24m
Detected by Pingoru
Apr 15, 2026, 12:54 PM UTC

Affected components

AutoEntryAutoEntryAutoEntryAutoEntry

Update timeline

  1. investigating Apr 15, 2026, 12:54 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Apr 15, 2026, 01:04 PM UTC

    We have identified that customers globally are experiencing slowness when using AutoEntry. We have identified the cause of the issue and we are working on a fix. We apologise for any inconvenience this might cause.

  3. identified Apr 15, 2026, 03:51 PM UTC

    We have identified the cause of the issue and we are working on a fix. We appreciate your patience while we work to resolve the issue.

  4. resolved Apr 16, 2026, 08:18 AM UTC

    The issue is resolved and the service is available and performing as expected.

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