Update timeline
- resolved Apr 17, 2026, 11:16 AM UTC
We have identified that between the 14th of April and the 17th of April a small subset customers across multiple products experienced intermittent issues when attempting to log in. Customers were presented with an Error 1015 "You are being rate limited" error message. The issue is resolved and the service is available and performing as expected. We apologise for any inconvenience this might have caused.
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