Sage incident

Cloud Services - AWS

Resolved after 1 hour 48 minutes, affecting Cloud Services and Sage FRP 1000 (FR) and 1 more, on April 27, 2026.

resolved Apr 27, 2026, 01:29 PM UTC

The issue is resolved and the services are available and performing as expected.

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Cloud ServicesSage FRP 1000 (FR)Sage X3 Cloud

investigating Apr 27, 2026, 11:41 AM UTC

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
identified Apr 27, 2026, 11:59 AM UTC

We have identified an issue preventing Europe region customers from accessing services due to an outage from our Cloud hosting provider. We are engaged and working with the Cloud provider to resolve this issue.
resolved Apr 27, 2026, 01:29 PM UTC

The issue is resolved and the services are available and performing as expected.

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