Intercom incident

Errors on the REST API in Australia

Major Resolved

Intercom experienced a major incident on April 27, 2026, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 11:43 AM UTC
Resolved
Apr 27, 2026, 12:51 PM UTC
Duration
1h 8m
Detected by Pingoru
Apr 27, 2026, 11:43 AM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.