SafetyCulture incident

Some users with older templates are unable to save template edits

Resolved after 18 hours 16 minutes, affecting Inspections, on July 14, 2026.

monitoring Jul 14, 2026, 01:55 PM UTC

A fix has been deployed, and Templates should now be working normally for all SafetyCulture customers. We will continue to monitor closely.

Started
Jul 14, 2026, 09:51 AM UTC
Resolved
Jul 15, 2026, 04:08 AM UTC
Duration
18h 16m
Detected by Pingoru
Jul 14, 2026, 09:51 AM UTC

Affected components

Inspections

Update timeline

  1. investigating Jul 14, 2026, 09:51 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 14, 2026, 01:55 PM UTC

    A fix has been deployed, and Templates should now be working normally for all SafetyCulture customers. We will continue to monitor closely.

  3. resolved Jul 15, 2026, 04:08 AM UTC

    This incident has been resolved.

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