SafetyCulture incident

Some users are experiencing SSO log in failures

Major Ongoing View vendor source →

SafetyCulture is currently experiencing a major incident affecting Mobile App and Web Platform, which began 38 min ago. The vendor's full update timeline is below.

Started
May 12, 2026, 09:42 AM UTC
Resolved
Ongoing
Duration
● 38m
Detected by Pingoru
May 12, 2026, 09:42 AM UTC

Affected components

Mobile AppWeb Platform

Update timeline

  1. investigating May 12, 2026, 09:42 AM UTC

    We are currently aware of an issue where some users are unable to log in using SSO. We are investigating this issue.

  2. identified May 12, 2026, 10:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 12, 2026, 10:17 AM UTC

    A fix has been implemented and we are monitoring the results.