Resolved after 3 hours 4 minutes, affecting Mobile App and Web Platform, on May 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Mobile AppWeb Platform
Update timeline
- investigating May 12, 2026, 09:42 AM UTC
We are currently aware of an issue where some users are unable to log in using SSO. We are investigating this issue.
- identified May 12, 2026, 10:08 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 12, 2026, 10:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2026, 12:47 PM UTC
This incident has been resolved.
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