SafetyCulture incident

We're currently experiencing a login issue

Notice Resolved View vendor source →

SafetyCulture experienced a notice incident on September 3, 2025 affecting Inspections and Issues and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 01:53 AM UTC
Resolved
Sep 03, 2025, 02:23 AM UTC
Duration
30m
Detected by Pingoru
Sep 03, 2025, 01:53 AM UTC

Affected components

InspectionsIssuesSensorsAssetsAnalyticsHeads UpMobile AppWeb PlatformTrainingActions

Update timeline

  1. investigating Sep 03, 2025, 01:53 AM UTC

    We have confirmed that some customers are unable to log into the SafetyCulture platform. Our engineering team is actively investigating and working on a resolution. We apologize for any inconvenience this may cause.

  2. monitoring Sep 03, 2025, 01:56 AM UTC

    A fix has been implemented, and the login issue is now resolved. Customers should be able to log in to the SafetyCulture platform. We will continue to monitor the system to ensure stability.

  3. monitoring Sep 03, 2025, 02:01 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 03, 2025, 02:23 AM UTC

    This is incident is now resolved.