SafetyCulture incident

Unable to login

Notice Resolved View vendor source →

SafetyCulture experienced a notice incident on September 29, 2025 affecting Web Platform, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 09:24 PM UTC
Resolved
Sep 29, 2025, 10:20 PM UTC
Duration
56m
Detected by Pingoru
Sep 29, 2025, 09:24 PM UTC

Affected components

Web Platform

Update timeline

  1. investigating Sep 29, 2025, 09:24 PM UTC

    We are experiencing a high error rate with a number of services in our Australian region. It is affecting logins and current active sessions. We are currently investigating.

  2. monitoring Sep 29, 2025, 10:16 PM UTC

    We are continuously monitoring a fix that has been applied, and are seeing successful logins. An update will be provided once the incident is resolved.

  3. resolved Sep 29, 2025, 10:20 PM UTC

    This incident has been resolved