SafetyCulture Outage History
SafetyCulture is up right nowPingoru has recorded 66 incidents for SafetyCulture: 61 in the last 12 months and 9 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 43 of 720 (6%) |
| May 2026 | 4 | 78 of 744 (10%) |
| June 2026 | 4 | 301 of 720 (42%) |
| July 2026 | 2 | 29 of 744 (4%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 5 | 40 of 720 (6%) |
| October 2026 | 3 | 43 of 585 (7%) |
Incidents, newest first
Minor October 22, 2026 Service outage for some sensors 15h 42m Sensors
Started Oct 22, 2026, 08:53 PM UTC· resolved Oct 23, 2026, 12:35 PM UTC
- investigating Oct 22, 2026, 08:53 PM UTC
We are aware that one of our sensor providers is experiencing a service outage. It is under investigation, and updates will be provided as soon as they are available.
- resolved Oct 23, 2026, 12:35 PM UTC
This incident has been resolved.
Minor September 28, 2026 Some course and onboarding assignments are delayed in Training 22h 14m Training
Started Sep 28, 2026, 12:31 PM UTC· resolved Sep 29, 2026, 10:45 AM UTC
- investigating Sep 28, 2026, 12:31 PM UTC
We are currently aware of an issue impacting Training where course and onboarding assignments are being delayed. Our engineering teams are investigating and we will provide updates as soon as they are available.
- monitoring Sep 29, 2026, 07:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2026, 10:45 AM UTC
This incident has been resolved.
Minor September 14, 2026 Service disruption affecting Training functionality for some customers 2h 8m Training
Started Sep 14, 2026, 10:22 AM UTC· resolved Sep 14, 2026, 12:30 PM UTC
- investigating Sep 14, 2026, 10:22 AM UTC
We are aware of an issue impacting the functionality of the Training feature for some customers. Our engineering teams are currently investigating, and we will provide an update as soon as one is available.
- identified Sep 14, 2026, 10:43 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 14, 2026, 11:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2026, 12:30 PM UTC
This incident has been resolved.
Minor September 4, 2026 Delayed email notifications 6h 11m Web Platform
Started Sep 04, 2026, 12:58 PM UTC· resolved Sep 04, 2026, 07:10 PM UTC
- investigating Sep 04, 2026, 12:58 PM UTC
We are currently aware of an issue impacting email notifications. Our engineering teams are investigating, and we will provide updates as soon as they are available.
- monitoring Sep 04, 2026, 04:26 PM UTC
A fix has been deployed and we will continue to monitor this closely.
- resolved Sep 04, 2026, 07:10 PM UTC
This incident has been resolved.
Minor August 6, 2026 Password reset page is temporarily unavailable. 9m Web Platform
Started Aug 06, 2026, 03:49 AM UTC· resolved Aug 06, 2026, 03:58 AM UTC
- identified Aug 06, 2026, 03:49 AM UTC
We are currently experiencing a technical problem with our password reset page. The issue has been identified, and we are working on a fix.
- resolved Aug 06, 2026, 03:58 AM UTC
This incident has been resolved.
Minor July 14, 2026 Some users with older templates are unable to save template edits 18h 16m Inspections
Started Jul 14, 2026, 09:51 AM UTC· resolved Jul 15, 2026, 04:08 AM UTC
- investigating Jul 14, 2026, 09:51 AM UTC
We are currently investigating this issue.
- monitoring Jul 14, 2026, 01:55 PM UTC
A fix has been deployed, and Templates should now be working normally for all SafetyCulture customers. We will continue to monitor closely.
- resolved Jul 15, 2026, 04:08 AM UTC
This incident has been resolved.
Minor June 30, 2026 Some users may experience issues when copying and pasting in the template editor 22h 21m Inspections
Started Jun 30, 2026, 08:36 AM UTC· resolved Jul 01, 2026, 06:57 AM UTC
- investigating Jun 30, 2026, 08:36 AM UTC
We are currently aware of an issue impacting template editing where copying and pasting edits are not saving. Please refrain from using the copy and paste function temporarily.
- monitoring Jun 30, 2026, 10:09 AM UTC
A fix has been implemented and we are monitoring the results. Please refresh your browser to implement the fix.
- resolved Jul 01, 2026, 06:57 AM UTC
This incident has been resolved.
Minor June 17, 2026 Schedules cannot be started on web and mobile 11d 20h Inspections
Started Jun 17, 2026, 11:15 AM UTC· resolved Jun 29, 2026, 07:39 AM UTC
- monitoring Jun 17, 2026, 11:15 AM UTC
We are currently monitoring the issue, and are working on a permanent solution. Please reach out to our Support Team for available workarounds.
- resolved Jun 29, 2026, 07:39 AM UTC
This incident has been resolved.
Minor May 28, 2026 Delays in weather sensor readings 42m Sensors
Started May 28, 2026, 07:55 AM UTC· resolved May 28, 2026, 08:38 AM UTC
- investigating May 28, 2026, 07:55 AM UTC
We are aware of an issue where weather sensor readings have delays. Our engineers are already looking into this.
- monitoring May 28, 2026, 08:01 AM UTC
Readings are beginning to stabilize and are coming through more regularly. We are monitoring the readings and data ingestion.
- resolved May 28, 2026, 08:38 AM UTC
This incident has been resolved.
Major May 12, 2026 Some users are experiencing SSO log in failures 3h 4m Mobile App, Web Platform
Started May 12, 2026, 09:42 AM UTC· resolved May 12, 2026, 12:47 PM UTC
- investigating May 12, 2026, 09:42 AM UTC
We are currently aware of an issue where some users are unable to log in using SSO. We are investigating this issue.
- identified May 12, 2026, 10:08 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 12, 2026, 10:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2026, 12:47 PM UTC
This incident has been resolved.
Notice May 10, 2026 Some customers are unable to load the iOS app 3d Mobile App
Started May 10, 2026, 11:43 PM UTC· resolved May 14, 2026, 12:17 AM UTC
- investigating May 10, 2026, 11:43 PM UTC
We're aware of an issue affecting the latest version of the SafetyCulture iOS app. Some users may experience the app becoming unresponsive or screens getting stuck in a loading state. The web app is unaffected and fully functional. Our engineering team is investigating and we'll share an update as soon as we have one.
- investigating May 11, 2026, 03:48 AM UTC
We're continuing to investigate the issue affecting the latest version of the SafetyCulture iOS app. Our engineering team is actively working to identify the root cause. We appreciate your patience and will provide a further update as soon as we have more information. As a reminder, the web app remains fully functional and can be used in the meantime.
- identified May 11, 2026, 09:17 AM UTC
The issue has been identified and a fix is being implemented.
- identified May 11, 2026, 11:48 PM UTC
We have identified the root cause of this issue and a fix is on its way. We appreciate your patience and will share a further update once it is available.
- identified May 13, 2026, 12:41 AM UTC
We have identified the root cause of this issue and prepared a fix. We are currently awaiting approval for the updated iOS app version before it can be made available in the App Store. We appreciate your patience and will share a further update as soon as it is available.
- identified May 13, 2026, 07:45 AM UTC
A fix has now been released and is available to download in app version 26.18.02 on the App Store. We appreciate your patience and will continue to monitor the issue.
- monitoring May 13, 2026, 10:09 PM UTC
A fix has now been released and is available to download in app version 26.18.02 on the App Store. We appreciate your patience and will continue to monitor the issue.
- resolved May 14, 2026, 12:17 AM UTC
We've confirmed that app version 26.18.02 resolves this issue. Update to the latest version via the App Store to get the fix. If you're still experiencing problems after updating, please reach out to our Support team.
Minor April 30, 2026 Video playback experiencing issues across some features 2h 14m Heads Up, Mobile App, Web Platform
Started Apr 30, 2026, 09:50 AM UTC· resolved Apr 30, 2026, 12:05 PM UTC
- investigating Apr 30, 2026, 09:50 AM UTC
We are currently aware of an issue where some HeadsUp videos are not loading. We are currently investigating this issue.
- investigating Apr 30, 2026, 10:20 AM UTC
We are currently aware that video playback is experiencing issues across some features on web and mobile. We are continuing to investigate this issue.
- identified Apr 30, 2026, 10:48 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 30, 2026, 11:58 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 30, 2026, 12:05 PM UTC
This incident has been resolved.
Minor April 23, 2026 Dynamic groups and sites experiencing delays for some customers 1h 1m Web Platform
Started Apr 23, 2026, 06:55 AM UTC· resolved Apr 23, 2026, 07:56 AM UTC
- investigating Apr 23, 2026, 06:55 AM UTC
We're aware that there are delays affecting dynamic groups and sites. Please refrain from running any bulk scripts or making changes to dynamic groups until this is resolved. We appreciate your patience and will provide further updates as soon as they are available.
- resolved Apr 23, 2026, 07:56 AM UTC
This incident has been resolved.
Minor April 14, 2026 Support chat latency 1h 16m Mobile App, Web Platform
Started Apr 14, 2026, 12:22 PM UTC· resolved Apr 14, 2026, 01:39 PM UTC
- investigating Apr 14, 2026, 12:22 PM UTC
We’re experiencing chat routing delays due to a known issue with our third-party provider.
- investigating Apr 14, 2026, 12:26 PM UTC
We’re experiencing chat routing delays due to a known issue with our third-party provider. For assistance, you can still reach our Support Team via email or phone.
- resolved Apr 14, 2026, 01:39 PM UTC
This incident has been resolved.
Minor April 10, 2026 Outage affecting some sensor gateways 7h 40m Sensors
Started Apr 10, 2026, 12:27 AM UTC· resolved Apr 10, 2026, 08:07 AM UTC
- investigating Apr 10, 2026, 12:27 AM UTC
We're aware that some sensor gateways are experiencing degraded performance. We’ll share further updates as more information becomes available.
- monitoring Apr 10, 2026, 07:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2026, 08:07 AM UTC
This incident has been resolved.
Minor April 3, 2026 Outages affecting some sensor gateways 3h 5m Sensors
Started Apr 03, 2026, 05:09 PM UTC· resolved Apr 03, 2026, 08:14 PM UTC
- investigating Apr 03, 2026, 05:09 PM UTC
We are aware that some sensor gateways are experiencing degraded performance. We’ll share further updates as more information becomes available.
- monitoring Apr 03, 2026, 06:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 03, 2026, 08:14 PM UTC
This incident has been resolved.
Minor April 1, 2026 New scheduling events are not recorded in organization activity log 2h 26m Web Platform
Started Apr 01, 2026, 06:12 AM UTC· resolved Apr 01, 2026, 08:39 AM UTC
- investigating Apr 01, 2026, 06:12 AM UTC
We are aware of an issue wherein the new scheduling events are missing in the organization's activity log. We are currently investigating this issue.
- resolved Apr 01, 2026, 08:39 AM UTC
This incident has been resolved.
Critical March 20, 2026 Unable to mark inspections as complete 56m Inspections
Started Mar 20, 2026, 02:26 AM UTC· resolved Mar 20, 2026, 03:23 AM UTC
- investigating Mar 20, 2026, 02:26 AM UTC
We are currently investigating an issue preventing users from marking inspections as "Complete." Our engineering teams are investigating.
- monitoring Mar 20, 2026, 03:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 20, 2026, 03:23 AM UTC
This incident has been resolved.
Minor March 17, 2026 Outages affecting some sensors gateways 8h 7m Sensors
Started Mar 17, 2026, 07:27 PM UTC· resolved Mar 18, 2026, 03:35 AM UTC
- investigating Mar 17, 2026, 07:27 PM UTC
We’re aware that some sensors gateways are experiencing degraded performance. We’ll share further updates as more information becomes available.
- resolved Mar 18, 2026, 03:35 AM UTC
This incident has been resolved.
Minor March 10, 2026 Connectivity issue with our sensors provider 9h 2m Sensors
Started Mar 10, 2026, 05:12 PM UTC· resolved Mar 11, 2026, 02:15 AM UTC
- investigating Mar 10, 2026, 05:12 PM UTC
We are aware of an issue where one of our sensor providers is experiencing a connectivity incident, affecting some cellular gateways. We're monitoring the impact, and we will provide further updates when available.
- monitoring Mar 11, 2026, 12:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 11, 2026, 02:15 AM UTC
This incident has been resolved.
Critical March 10, 2026 Unable to add users or reactivate users 23m Public API, Web Platform, Integrations
Started Mar 10, 2026, 12:12 AM UTC· resolved Mar 10, 2026, 12:35 AM UTC
- investigating Mar 10, 2026, 12:12 AM UTC
We are currently aware of an issue where adding users or reactivating users may lead to an error. Our engineering teams are investigating.
- resolved Mar 10, 2026, 12:35 AM UTC
This incident has been resolved.
Major March 9, 2026 Some users are unable to complete Training courses 1h 6m Training
Started Mar 09, 2026, 09:20 PM UTC· resolved Mar 09, 2026, 10:26 PM UTC
- investigating Mar 09, 2026, 09:20 PM UTC
We are aware that some users are unable to complete courses. We are currently investigating the issue.
- resolved Mar 09, 2026, 10:26 PM UTC
This incident has been resolved.
Major March 7, 2026 Outage on some weather sensors 2h 46m Sensors
Started Mar 07, 2026, 01:47 AM UTC· resolved Mar 07, 2026, 04:34 AM UTC
- investigating Mar 07, 2026, 01:47 AM UTC
We are experiencing issues with weather sensors. We are currently investigating this issue.
- resolved Mar 07, 2026, 04:34 AM UTC
This incident has been resolved.
Minor March 5, 2026 Training tab is not loading for some users 6h 22m Training
Started Mar 05, 2026, 09:16 PM UTC· resolved Mar 06, 2026, 03:39 AM UTC
- investigating Mar 05, 2026, 09:16 PM UTC
We are aware that some users are unable to access the Training tab on the web and mobile app.
- monitoring Mar 05, 2026, 11:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2026, 03:39 AM UTC
This incident has been resolved.
Major March 3, 2026 SMS notifications temporarily unavailable in AU region 6h 20m Mobile App
Started Mar 03, 2026, 03:36 AM UTC· resolved Mar 03, 2026, 09:56 AM UTC
- investigating Mar 03, 2026, 03:36 AM UTC
We are aware of an issue affecting SMS availability in our AU region. Our team is actively investigating.
- resolved Mar 03, 2026, 09:56 AM UTC
This incident has been resolved.