SafetyCulture experienced a major incident on October 1, 2025 affecting Inspections and Web Platform, lasting 3h 38m. The incident has been resolved; the full update timeline is below.
Affected components
InspectionsWeb Platform
Update timeline
- investigating Oct 01, 2025, 05:29 PM UTC
We are experiencing a high error rate with a number of services in our US region. It is affecting logins and current active sessions. We are currently investigating.
- monitoring Oct 01, 2025, 08:33 PM UTC
We are continuously monitoring the issue and are seeing successful logins. An update will be provided once the incident is resolved.
- resolved Oct 01, 2025, 09:08 PM UTC
This incident has been resolved.