SAFEQ incident

UK Data Centre: Printing and Scanning issues

Minor

Resolved after 46 minutes, affecting UK Data Centre (Printing) and UK Data Centre (Scanning), on November 5, 2026.

monitoring Nov 05, 2026, 10:11 AM UTC

The service is once again operational. We are actively monitoring the situation.

Started
Nov 05, 2026, 09:37 AM UTC
Resolved
Nov 05, 2026, 10:23 AM UTC
Duration
46m
Detected by Pingoru
Nov 05, 2026, 09:37 AM UTC

Affected components

UK Data Centre (Printing)UK Data Centre (Scanning)

Update timeline

  1. investigating Nov 05, 2026, 09:37 AM UTC

    We are investigating alerts that we have received, and Printing and Scanning in UK Data Centre may have a partial outage. We will keep you informed as soon as we know more. Updates will follow on this channel.

  2. monitoring Nov 05, 2026, 10:11 AM UTC

    A fix has been implemented and sign-in, printing and scanning for users served by our UK data centre are recovering. We are monitoring the service closely.

  3. monitoring Nov 05, 2026, 10:11 AM UTC

    The service is once again operational. We are actively monitoring the situation.

  4. resolved Nov 05, 2026, 10:23 AM UTC

    This incident has been resolved.

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