SafeNet Trusted Access EU/US incident

Classic - Admin Console Incident - Resolved

Minor Resolved View vendor source →
Started
Mar 02, 2026, 08:58 PM UTC
Resolved
Mar 02, 2026, 08:58 PM UTC
Duration
Detected by Pingoru
Mar 02, 2026, 08:58 PM UTC

Affected components

Admin Consoles

Update timeline

  1. resolved Mar 02, 2026, 08:58 PM UTC

    The SafeNet Trusted Access Incident Response team has detected and rectified an issue accessing the Admin Consoles, between 19:00 UTC and 20:30 UTC. During this time, there were sporadic and intermittent failures when attempting to access the Admin Console. We have taken corrective actions and resolved the issue. We will close this as the services have been confirmed as available and are stable.

  2. postmortem Mar 10, 2026, 10:13 PM UTC

    [Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=d188fcd4dbc704949cea983cca961996&sysparm_article=KB0021004)

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