SafeNet Trusted Access EU/US incident
Classic - Admin Console Incident - Resolved
Resolved after 1 hour 30 minutes, affecting Admin Consoles, on March 2, 2026.
[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=d188fcd4dbc704949cea983cca961996&sysparm_article=KB0021004)
Affected components
Update timeline
- resolved Mar 02, 2026, 08:58 PM UTC
The SafeNet Trusted Access Incident Response team has detected and rectified an issue accessing the Admin Consoles, between 19:00 UTC and 20:30 UTC. During this time, there were sporadic and intermittent failures when attempting to access the Admin Console. We have taken corrective actions and resolved the issue. We will close this as the services have been confirmed as available and are stable.
- postmortem Mar 10, 2026, 10:13 PM UTC
[Final IR & IR History available](https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=d188fcd4dbc704949cea983cca961996&sysparm_article=KB0021004)
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