SafeNet Trusted Access EU/US incident

Classic - Admin Console Incident

Resolved after 27 minutes, affecting Admin Consoles, on September 8, 2026.

monitoring Sep 08, 2026, 08:00 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 08, 2026, 07:38 AM UTC
Resolved
Sep 08, 2026, 08:05 AM UTC
Duration
27m
Detected by Pingoru
Sep 08, 2026, 07:38 AM UTC

Affected components

Admin Consoles

Update timeline

  1. investigating Sep 08, 2026, 07:38 AM UTC

    The SafeNet Trusted Access monitoring system has detected a potential issue accessing the Admin Consoles. Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations. The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.

  2. monitoring Sep 08, 2026, 08:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 08, 2026, 08:05 AM UTC

    This incident has been resolved.

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