Runway incident

Elevated Errors in Image Generations

Minor Resolved View vendor source →

Runway experienced a minor incident on May 29, 2025 affecting App and Public API, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2025, 08:28 PM UTC
Resolved
May 29, 2025, 11:00 PM UTC
Duration
2h 31m
Detected by Pingoru
May 29, 2025, 08:28 PM UTC

Affected components

AppPublic API

Update timeline

  1. monitoring May 29, 2025, 08:28 PM UTC

    We experienced an elevated error rate for image generations over the last 30 minutes. We believe the issue is resolved and are monitoring.

  2. resolved May 29, 2025, 11:00 PM UTC

    The issue is resolved