Runway incident

Elevated Generation Errors

Major Resolved View vendor source →

Runway experienced a major incident on June 5, 2025, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 05:06 PM UTC
Resolved
Jun 05, 2025, 05:30 PM UTC
Duration
23m
Detected by Pingoru
Jun 05, 2025, 05:06 PM UTC

Update timeline

  1. identified Jun 05, 2025, 05:06 PM UTC

    We are observing 503 errors from HTTP requests to generate across several services. We have identified the problem and are rolling out a fix.

  2. monitoring Jun 05, 2025, 05:13 PM UTC

    A fix has been rolled out and we are observing error rates have normalized. We will continue to monitor the situation.

  3. resolved Jun 05, 2025, 05:30 PM UTC

    This incident has been resolved.